ECCCSA Webinar: Tips on entering

Webinar

Tips on entering the European Contact Centre & Customer Service Awards (ECCCSAs).

The ECCCSAs are open and accepting nominations until Friday 22 July 2022.

Get a head start on your entries by watching Helen Wilson, Chair of the Judges, and Jackie Pringle, Director of Operations as they help you create successful nominations. In this online webinar they:

Introduce this years’ categories and new awards,
Walk you through the very simple entry process,
Give you loads of tips on writing a great entry,
Share some insight into the judging process,
Tell you more about the awards night at Evolution,
Answer your questions.

Whether you have entered before or not, this webinar will give you insider knowledge to make sure your compelling story gets through the judging process.

Meet your hosts

Helen Wilson

Helen is Global Chief Experience Officer for Customer Experience and Channel Performance at Ipsos, with a focus on helping organisations deliver a return on CX investment. Helen has significant CX experience in multiple sectors with a focus on the contact centre.

Jackie Pringle

A seasoned customer contact professional, Jackie has been involved in awards programmes as a winner, judge and organiser. Jackie is responsible for the ECCCSA experience from the entry stage through to the judging process and Awards Evening.

Webinar

Meet your hosts

Helen Wilson

Jackie Pringle

Sponsors

Association Partners

Media Partners