The Exchange 2023 – Three Ireland: A genuine omni-experience that customers love

Discover Three Ireland’s commitment to a genuine omni-experience programme enabling customers to have an effortless experience across digital, assisted, and retail touchpoints. You’ll hear their passion and dedication to Right First Time and adding value in every interaction, and how they have created a liberating culture where employees are empowered get it right first time for customers.

Gold: Best Customer Experience

To hear from other award-winning projects and teams of those that won at the European Contact Centre & Customer Service Awards 2022, please click here.