The biggest ever ECCCSAs next week
- More than 1,300 people to attend the European Contact Centre and Customer Service Awards evening
- Follows a significant uplift in nominations from 24 European countries
- Winners will be announced in 32 categories on Tuesday 26 November 2019
The biggest ever gathering of customer contact professionals in Europe will take place next week at the European Contact Centre and Customer Service Awards 2019 in London. Renowned as the customer contact industry’s most prestigious awards programme organisers are expecting over 1,300 people to attend the awards evening.
Gold, Silver and Bronze winners will be announced across 32 categories on Tuesday 26 November 2019. Organisations from 24 countries entered the awards this year and as Russell Wilson, Head of Group Contact Centres for the Markerstudy Group, said in a recent interview:
“These are the European Champs in our industry! The ECCCSAs have become ‘proper’ European awards with countries from all over Europe entering. And as for the awards evening, it never fails to wow me and is the best awards night I’ve ever been to!”
“We are doing the final preparations for the evening,” said Leigh Hopwood, Marketing Director for the awards. “This is set to be another fantastic awards evening with entertainment that will raise the roof and a celebrity legend that will join our host Fiona Bruce, TV presenter and journalist, to present the awards to our winners. We can’t wait to welcome all our Finalists, Sponsors and Media Partners to Evolution for a truly memorable evening.”
Guests with tickets are invited to arrive from 18:30 for the drinks reception before being called into dinner at 19:30; which is a real highlight of the evening. After dinner the winners will be announced before dancing into the evening or joining the fun on the dodgems.
Organisers will be announcing the winners via social media on the night, so you are invited to follow the ECCCSAs on Twitter, LinkedIn and Instagram or visit www.ecccsa.com.
What to expect
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