How are the ECCCSAs different from other awards?

The ECCCSAs are the largest customer service and contact centre awards programme hosted in Europe with over 2,000 people watching the 2020 virtual awards evening live.
In its 21st year, these awards are the longest running European awards programme in the industry.
It’s truly European with 26 countries entering last year.
The judging process is famed for being highly credible and robust.
The judges are experienced customer service and contact centre professionals who know what award-winning looks like.
Sponsors do not have a judging vote, ensuring the integrity of the judging process.
Previous attendees tell us that the Awards Evening is of the highest quality and is the most entertaining awards evening in the industry.
Nominations are welcome for organisations of any size; the judging process is fair and does not favour organisation size or brands.