To Sign Up:

1. Enter your name and email address
2. Choose your own password* for accessing Hopin in future
3. Click ‘Sign Up’

 To Login: If you’ve attended an event on Hopin before, steps 1-3 are the same, then:

1. At the top of the page, click ‘Already registered? Sign in’
2. Login using your own password*

*This is your own password for your individual Hopin account and is different to the ‘Event Password’.

Please check your junk or other folders for an email from info@ecccsa.com or jade@ecccsa.com.

If you cannot find the email, please email info@ecccsa.com. We’ll check that you’re on the guest list and then send you the information.

If you are not on the guest list, you will not be able to access the event.

No. The Virtual Awards Evening is by invitation only or by purchasing a ticket. If you don’t have a ticket but would like to join us, please email info@ecccsa.com.

The technical team is monitoring all guest access and will reject guests that are not on the guest list.

The team at ECCCSA have not received notification that you should be on the guest list. If you think you should be on the guest list, please contact info@ecccsa.com advising who your host is and we can check with the host.

The URL is https://hopin.com/events/ecccsa2020. You will require an event password to access the event.

The technical team is monitoring all guest access and will reject guests that are not on the guest list.

The event password was provided in the email sent to all guests. If you require the event password, please contact info@ecccsa.com and we will check that you are on the guest list before providing it to you.

If you have been invited to join a Private Room on the platform, click on the Sessions icon in the left menu. Your Private Room will be presented to you on screen. Click on it and follow the instructions.

If you cannot see your Private Room, please email operations@seventythreemedia.com or pop into the Hopin Event Support room to ask for access to your Private Room. The team will check which room you are a guest of and will give you access.

No.

The platform will open five minutes before the official start time. You can therefore access the event at 18:25.

You can make changes to your guest list until midday on Tuesday 16 March. After this time, guest changes are no longer possible.

To change a guest, please email the original guest name and who the new guest is to info@ecccsa.com.

There are two ways to network on the platform. If you know who you want to talk to, click on their name on the right hand list of names and select one of the options.

Alternatively, click on the Networking icon on the left menu and you will access the ‘speed dating’ functionality. Follow the instructions to have a three minute video call with someone else on the platform.

Remember, please do not use this as an opportunity to sell, hound or annoy other guests. The booking terms made it clear that any complaints could result in an individual being removed from the platform.

If someone is bothering you, use the ‘Report User’ function on their profile.

We can monitor their activity and they may be stopped from connecting with people on the platform or removed altogether.

A video of the ceremony is available for organisations that purchased a copy when they booked their tickets. If you would like a copy of the video, it is available for a fee of £75. Please email info@ecccsa.com to order a copy.

The video will come with a licence certificate that allows it to be played within your organisation but you will not be permitted to publish it in full.

Yes, all winners will receive a certificate via email within 24 hours of the awards evening.

All Gold, Silver and Bronze winners will receive a trophy. If you are a winner, we will be in touch to confirm the address to send the trophy to on Wednesday 17 March – please look out for our email. Trophies are ready for despatch.

The video will be emailed to the person that ordered it within 48 hours of the Virtual Awards Evening taking place. It will come with a video licence certificate giving you clear guidance on where and how you can use the video.

Boxes will be delivered to the requested addresses before the event on Tuesday 16 March.

Yes.

Book before Friday 23 April and take advantage of an early bird offer of £149* per person. Thereafter, the fee is £249* per person.

A group discount is available: 4 for the price of 3.

Organisations that booked to attend the Virtual Awards Evening received four free tickets in their package, subject to terms.

*+VAT in the UK

The conference will take place on Hopin, the same platform used for the Virtual Awards Evening.

We will be in touch inviting you to confirm which four members of your team will be attending the conference.

It doesn’t have to be someone who attended the ECCCSA Virtual Awards Evening.