Awards Evening

In 2018 the European Contact Centre and Customer Service Awards (ECCCSAs) return to Evolution in London’s Battersea Park – the largest venue to host the awards in its 18 year history – confirming its position as the largest, as well as the oldest awards programme in the sector.


Fiona Bruce, journalist and BBC presenter, will once again host the evening with over 1,200 industry professionals from across Europe. Fiona will be supported by a surprise celebrity guest. The evening will be packed with first class entertainment from around the world, outstanding food, along with unlimited wines, beers and soft drinks.

About ECCCSA 2018

ECCCSA 2017 Highlights

Venue: Evolution, Battersea Park, London

Evolution, in London’s Battersea Park, will play host to the largest awards ceremony in the customer contact industry on Tuesday 27 November 2018.

Set in the heart of the UK’s capital, Evolution is the greatest event venue in London. This unique space is renowned for hosting major events including the Team GB Ball, The Sports Industry Awards, The London Motor Show, Prestige London 2017 Luxury Without Limits and the Ski and Snowboard Show.