The greatest awards in the customer contact industry

This year the European Contact Centre and Customer Service Awards evening will take place on Tuesday 26 November 2019 at the flamboyant Evolution in London’s Battersea Park.

As the largest and oldest awards programme in the sector there is no better way to celebrate the success of the industry than in style! And this year you can expect glitz and glamour as Evolution is transformed into a new and exciting backdrop.

With your host Fiona Bruce, BBC presenter and journalist, ready to guide us through the evening it will be a night to remember, with outstanding entertainment from the moment you arrive to a delectable four course dinner. Fiona will then be joined by a surprise celebrity legend to announce the winners. You are invited to continue to party with dancing and bumper cars.

Unlimited wines, beers and soft drinks is included in the price. It’s a fantastic opportunity to celebrate with colleagues, customers and partners.

The dress code is black tie. For ladies, this is glamorous dresses.

Evolution, in London’s Battersea Park, will play host to the largest awards ceremony in the customer contact industry on Tuesday 26 November 2019.

Set in the heart of the UK’s capital, Evolution has fast become one of London’s most respected venues, laying host to events such as The Conservative Party Black and White Ball, The Sunday Times Best Companies to Work For and The BT Sports Industry awards amongst many more.

Battersea Evolution is just one mile from both Victoria Train Station and Sloane Square Underground Station with access via the Chelsea Bridge Gate.

Transport information to Battersea Evolution is below. We strongly suggest taking the Tube, train, bus or taxi rather than walking in the dark.

Click a hotel in the map below to find its contact details.

Chelsea Pestana
A luxury 4* hotel and spa with heated indoor pool, sauna and stream room.

The Copthorne Tara
Tucked away down a quiet road, this 4* hotel features hypnos beds and a fitness room.

Millennium Gloucester Hotel & Conference Centre – London Kensington
Situated in a peaceful, historic garden square this 4* hotel is elegant and impressive.

Park Grand Paddington Court & Park Grand London Paddington
The elegant exterior reveales glimpses of the striking contemporary style inside.

The Bailey’s Hotel London
Set in a stunning Victorian era town-house, at 120 years old, this is one of London’s oldest existing hotels.

Chelsea Harbour Hotel
This 5* hotel brings sleek and elegant luxury, incredible views and sumptuous comfort.