| 24-7 Intouch |  |
| CPM Slovakia |  |
| Sitel Spain |  |
| Soho House |  |
| TDCX Romania |  |
Operational Excellence Awards
| adidas & Webhelp |   |
| Conectart |  |
| DEDDIE & Cosmote e-Value |   |
| Estee Lauder Companies |  |
| Sitel UK | |
| Three Ireland |  |
| UK Power Networks & Content Guru |   |
| WNS |  |
| Home Shopping Europe GmbH |  |
| loveholidays |  |
| M&S |  |
| NatWest & QStory |   |
| Peninsula Business Services |  |
| Strive Group |  |
| Teleperformance Sweden |  |
| Vodafone |  |
| Gousto |  |
| Legal & General |  |
| NatWest & QStory | |
| Royal Mail & Sitel UK |  |
| Sitel Portugal | |
| Utilita Energy |  |
| Bupa |  |
| Cosmote e-Value | |
| Emovis Operations Leeds |  |
| Legal & General | |
| Teleperformance Portugal | |
| Vodafone | |
| WEX Fleet Europe |  |
| Assurant |  |
| M&S | |
| Sitel Portugal | |
| THG |  |
| TTEC EMEA |  |
| Webhelp UK | |
| WEX Fleet Europe | |
| Bupa | |
| Estee Lauder Companies | |
| GoCardless |  |
| Openbank & Teleperformance Spain |  |
| Riverside Housing |  |
| Sage France |  |
| Three Ireland | |
| Validata Group |  |
| Comdata Group & Bouygues Telecom |   |
| DDC Outsourcing Solutions & Photobox |   |
| Fiserv & NewDay |   |
| Journeycall & Transport for London |   |
| Sensée & Bupa |  |
| Teleperformance Portugal & Wish |  |
| Teleperformance UK & Department of Education |  |
| Webhelp & adidas | |
| Ascensos & KFC |   |
| Fiserv & Tyl by NatWest |  |
| Global Bilgi & Glovo |   |
| Sensée & Ageas |  |
| Sitel UK & HS2 |  |
| Teleperformance Nordic & Mercedes-Benz |  |
| Webhelp & The Very Group |  |
| Ventrica & McCarthy Stone |   |
| Lifecell & Global Bilgi |  |
| PKO Bank Polski |  |
| Simply Contact |  |
| TTEC Poland | |
| Webhelp UK | |
| DHL Express |  |
| Emovis Operations Leeds | |
| Hive |  |
| Majestic Wine |  |
| NewDay | |
| Revolut |  |
| Teleperformance Greece | |
| Vitality |  |
| Ageas | |
| Cosmote e-Value | |
| DFS & Ascensos |  |
| NewDay | |
| Panasonic |  |
| Swedbank & Nuance Communications |   |
| Teleperformance Greece | |
| The Very Group | |
Employee Experience Awards
| Ageas & Sensée | |
| Comdata Group Spain | |
| Grypp & Concentrix |   |
| NatWest & QStory | |
| Sitel Portugal | |
| Teleperformance Italy | |
| Teleperformance Portugal | |
| Virgin Media & Intradiem |   |
| 24-7 Intouch | |
| Firstsource |  |
| OpsTalent |  |
| TaskUs |  |
| The Very Group | |
| Webhelp UK | |
| Butternut Box |  |
| Comdata Group Spain | |
| Dorchester Collection |  |
| Firstsource | |
| Vodafone & Conectart | |
| Webhelp UK | |
| 24-7 Intouch | |
| Emovis Operations Leeds | |
| Monzo Bank |  |
| Teleperformance Greece | |
| Teleperformance Portugal | |
| TTEC EMEA | |
| Account Technologies |  |
| Aegon UK |  |
| Ascensos | |
| Fiserv | |
| HSBC UK |  |
| National Grid Metering |  |
| Pursuit Marketing |  |
| Valoris Center |  |
| Arvato CRM Solutions |  |
| CarTrawler |  |
| Emovis Operations Leeds | |
| National Grid Metering | |
| Sitel UK | |
| SupportYourApp |  |
| Comdata Group Italy | |
| Conectart | |
| D&A College & Journeycall |  |
| Interact Contact Centres |  |
| Sky UK |  |
| Valoris Center | |
| Aegon UK | |
| Dwr Cymru Welsh Water |  |
| E.ON & Teleperformance UK |  |
| GoCardless | |
| Gousto | |
| IONOS |  |
| NewDay | |
| Vitality | |
| Cosmote e-Value | |
| Monzo Bank | |
| SupportYourApp | |
| Teleperformance Portugal | |
| Teleperformance Turkey | |
| TTEC | |
| Butternut Box | |
| Comdata Global Clients Division – Romania | |
| Loop Customer Management |  |
| Novuna Personal Finance |  |
| TDCX Europe | |
| VF Corporation |  |
Customer Experience Awards
| Awaken Intelligence |  |
| Deutsche Telecom & Nuance Communications |  |
| European Union & Conectys |   |
| McDonalds & Ventrica |  |
| OVO & Sitel UK |  |
| Rabobank |  |
| Three UK & Vizolution |  |
| Unisys & Nutreco |   |
| Comdata Group Spain | |
| Gousto | |
| Infinity |  |
| Legal & General | |
| Sage | |
| Teleperformance CEMEA | = |
| Teleperformance Netherlands | |
| WNS | |
| Connect Assist |  |
| Cosmote e-Value | |
| Dwr Cymru Welsh Water | |
| Grypp & Concentrix | |
| HELPLINE |  |
| Riverside Housing & Switchee |  |
| Sony Playstation & Limitless |   |
| Tata Communications |  |
| Ageas | |
| Revolut | |
| Sage | |
| Sitel Portugal | |
| Valoris Center | |
| Virgin Atlantic |  |
| Vodafone | |
| Vodafone & Accenture |  |
| boohoo & DDC Outsourcing Solutions |  |
| Comdata Group UK | |
| Conectys | |
| GoPro & Sitel Portugal |  |
| Havaianas & Sitel Spain |  |
| Pepe Jeans & CPM |  |
| Teleperformance Greece | |
| TTEC Poland | |
| GoPro & Sitel Portugal | |
| Hargreaves Lansdown |  |
| Journeycall | |
| Monsoon & Ascensos |  |
| Sigma Connected |  |
| Virgin Wines |  |
| Vivino & Sitel Portugal |  |
| Withings & CPM |  |
| Aegon UK | |
| Betsson Group |  |
| Citysprint |  |
| Colt Technology Services |  |
| M&S | |
| Saga |  |
| Southeastern & Teleperformance UK |  |
| Valoris Center | |
| Arvato CRM Solutions | |
| Cosmote e-Value | |
| Interact Contact Centres | |
| Simply Contact | |
| Teleperformance Greece & Canon |  |
| Teleperformance Spain & Vodafone | |
| TTEC Poland | |
| Unisys | |
| Valoris Center | |
| Ventrica | |
| Aqualisa |  |
| Butternut Box | |
| CarTrawler | |
| Citysprint | |
| Dorchester Collection | |
| Estee Lauder Companies | |
| Gousto | |
| Haier Europe |  |
| Iceland Foods |  |
| Virgin Wines | |
| Birmingham City Council |  |
| Bupa | |
| Hive | |
| HSBC UK | |
| Monzo Bank | |
| Three Ireland | |
| UK Power Networks | |
| Vodafone | |
| Cosmote e-Value | |
| DDC Outsourcing Solutions | |
| HELPLINE | |
| Salesupply |  |
| Sitel Group | |
| TDCX Europe | |
| Unilever & Webhelp |  |
| WEX Fleet Europe | |
| Audi & Teleperformance Greece |  |
| Colt Technology Services | |
| IONOS | |
| Sage France | |
| Three Ireland | |
| Unisys | |
| Valoris Center | |
| WNS | |
