| Colt Technology Services |  |
| HUC & Content Guru |   |
| Honeywell & Alvaria |   |
| Microsoft & Limitless |   |
| Neato Robotics & Concentrix |   |
| NewDay |  |
| Renault & Webhelp |   |
| Volkswagen Group UK & TTEC |   |
Innovation & Technology Awards
| British Gas & Intradiem |   |
| Comdata Group Turkey |  |
| Concentrix | |
| QIWI & Noda |   |
| Raiffeisenbank & Noda |  |
| Severn Trent Water |  |
| Utility Warehouse & Sensee |   |
| VTB Bank |  |
| CPM |  |
| KP Snacks |  |
| NewDay | |
| Octopus Energy |  |
| Samsung & Conectart |   |
| Sber |  |
| Teleperformance Albania |  |
| Voxys & TWIN |   |
| BGL Group |  |
| HomeServe |  |
| Kuveyt Turk |  |
| Microsoft | |
| Public Health England & Infobip |   |
| Sber | |
| Unbabel & Concentrix |  |
| VTB Bank | |
| Cosmote e-Value |  |
| Emovis |  |
| Gousto |  |
| Tele2 Russia |  |
| Teleperformance Greece | |
| Three UK & Tech Mahindra Business Services |   |
| Bupa |  |
| Caixa Geral de Depósitos & Teleperformance Portugal |  |
| Colt Technology Services | |
| Microsoft | |
| Samolet & Noda |  |
| The Very Group & Alvaria |  |
| UK Power Networks & Content Guru |  |
| Vodafone |  |
Operational Effectiveness Awards
| Ageas UK |  |
| Comdata Group Italy | |
| Otkritie Bank |  |
| Sitel Group |  |
| Tele2 Russia | |
| Teleperformance Greece | |
| Vitality & Medallia |   |
| VodafoneZiggo & Teleperformance Netherlands |  |
| Aegon UK |  |
| Atos / Aegon E.B |  |
| Bupa | |
| Czech Statistical Office & Conectart |  |
| GoCardless |  |
| L&Q |  |
| Legal & General |  |
| VTB Bank | |
| Ascensos |  |
| Fiserv Financial Operations |  |
| Fiserv Merchant Operations | |
| John Lewis Partnership & Sitel Group |  |
| Samsung & Conectart | |
| Teleperformance France | |
| Teleperformance Netherlands | |
| The Very Group | |
| Customer Experience Team – BGL Group | |
| Risk, Control & Regulatory Team – NewDay | |
| Quality Control Team – Otkritie Bank | |
| Competence Robotisation Centre – PKO Bank Polski |  |
| Quality Team – Dojo |  |
| Customer Experience Team – Vitality | |
| Operational Readiness Team – Vodafone | |
| Operational Support Team – Webhelp | |
| People & Culture Team – Dorchester Collection |  |
| Service Delivery Leads Team – Electronic Arts |  |
| Business Planning Team – Legal & General | |
| Operational Support Services Team – L&Q | |
| Readiness, Culture and People Team – Microsoft | |
| Performance & Continous Improvement Team – Sitel Portugal | |
| Joint Remote Service Support Center – Tele2 Russia | |
| Talent & Acquisition Team – Ventrica |  |
| Content Guru | |
| Cosmote e-Value | |
| Security Industry Authority |  |
| SOS International |  |
| The Very Group | |
| Three UK & Tech Mahindra Business Services | |
| Vodafone Consumer Sales | |
| XLN |  |
| Ageas UK & Sensée | |
| Diageo & CPM |  |
| ICON |  |
| IONOS & Spotzer Digital |   |
| KFC & Ascensos |  |
| LinkedIn & TDCX |   |
| MasterCard & Teleperformance Greece |  |
| Moonpig & The Contact Company |   |
| Panasonic & Sitel |  |
| Sodexo & Valoris Center |   |
| E.ON Next & Sigma Connected |   |
| John Lewis Partnership & Sitel Group | |
| NewDay & Fiserv | |
| Vodafone & Concentrix | |
| Vodafone & FIS |  |
| Vodafone & Webhelp | |
| Volkswagen Group UK & TTEC | |
| VTB Group & Voxys | |
| Adidas & Webhelp |  |
| X5 Retail Group & Teleperformance Russia |  |
Customer Experience Awards
| Atom Bank |  |
| BT & EE & PlusNet |   |
| Bupa | |
| Colt Technology Services | |
| IBM |  |
| Teleperformance Sweden | |
| Vodafone | |
| VTB Bank | |
| Arzum |  |
| Butternut Box |  |
| Firstsource |  |
| Fortnum & Mason & Ventrica |  |
| Nissan & Limitless |  |
| Sage & Limitless |  |
| Sigma Connected | |
| VTB Bank | |
| AIB |  |
| Arzum | |
| CitySprint |  |
| Gousto | |
| Pure Planet |  |
| Santander & Teleperformance Portugal |  |
| TTEC EMEA | |
| Yapi Kredi |  |
| Ageas UK | |
| Arzum | |
| Colt Technology Services | |
| Deutsche Glasfaser |  |
| Dojo |  |
| Halfords |  |
| Microsoft | |
| Nespresso & Teleperformance Portugal |  |
| Charlotte Tilbury & Ventrica |  |
| Firstsource | |
| GoCardless | |
| HSBC |  |
| Otkritie Bank |  |
| Pizza Hut & Ascensos |  |
| Talkdesk |  |
| Vattenfall & Teleperformance Finland |  |
| Atos / Aegon E.B | |
| Dacia & Webhelp |  |
| New Balance & CPM |  |
| Tele2 Russia | |
| The Very Group | |
| TTEC Leeds | |
| VTB Bank | |
| X5 Retail Group & Teleperformance Russia | |
Employee Experience Awards
| BT & EE & PlusNet | |
| Emovis | |
| Home Group |  |
| NHS Business Services Authority |  |
| ResQ |  |
| Sitel Group | |
| Vitality | |
| VTB Bank | |
| Aegon UK | |
| Cosmote e-Value | |
| Sitel Group | |
| Tele2 Russia | |
| Teleperformance Greece | |
| Three UK & Tech Mahindra Business Services | |
| VTB Bank | |
| Webhelp | |
| Hitachi Capital |  |
| Legal & General | |
| Sensée | |
| TDCX Europe | |
| Teleperformance | |
| Utility Warehouse | |
| Virgin Media & Sitel Group |  |
| Webhelp | |
| Atos / Aegon Protection | |
| Cosmote e-Value | |
| Dorchester Collection | |
| Emovis | |
| ResQ | |
| Roche |  |
| Teleperformance Netherlands | |
| VTB Bank | |
| Ascensos Bucharest | |
| Colt Technology Services | |
| Emovis | |
| Ironmongery Direct |  |
| Otkritie Bank | |
| Paymentshield |  |
| Voxys | |
| VTB Bank | |
| Atos / Aegon E.B | |
| BGL Group | |
| Conectart | |
| NHS Business Services Authority | |
| Sitel Serbia | |
| Tele2 Russia | |
| Teleperformance Italy | |
| The Very Group | |
Contact Centre Awards
| Dojo | |
| Pandora & Teleperformance Greece |  |
| Sber | |
| Sitel Greece | |
| VTB Bank | |
| Conectys |  |
| Electronic Arts | |
| ICON | |
| MADE.COM & Teleperformance Russia |  |
| Sitel Group | |
| TDCX Europe | |
| Teleperformance Greece | |
| TTEC Athens | |
| Arvato CRM Solutions |  |
| Ascensos | |
| Capita |  |
| Conectart | |
| Cosmote e-Value | |
| Sensée | |
| TTEC Leeds | |
| Vivino & Sitel Portugal |  |
| Auto Windscreens |  |
| CarTrawler |  |
| Gousto | |
| ICON | |
| Monzo Cardiff |  |
| Otkritie Bank | |
| Pharmacy2U |  |
| Vodafone | |
| BT Enniskillen |  |
| NHS Business Services Authority | |
| Santander | |
| Sber | |
| Tele2 Russia | |
| TTEC Leeds | |
| Valoris Center | |
| VTB Bank | |
| Ascensos | |
| Concentrix | |
| Salesupply |  |
| Sitel Group | |
| Sitel Group: Work-at-home | |
| Teleperformance | |
What to expect
