Age Scotland |
City of Edinburgh Council and Inform Communications |
Dodo Pizza |
FirstCare |
Hoist Finance |
Microsoft |
Sykes Enterprises |
The Very Group |
Innovation & Technology Awards
BNP Paribas in partnership with Vizolution |
BT |
Colt Technology Services |
Monzo Bank London |
Sitel France |
Teleperformance France |
Teleperformance Russia |
Teleperformance Spain and Huawei |
City of Edinburgh Council and Inform Communications |
Megafon |
PJSC VTB BANK |
Sberbank |
Sberbank Operations |
Unbabel and Microsoft |
Versus Arthritis |
Yapı Kredi |
Allianz Direct |
AIB in partnership with Vizolution |
Legal & General |
PKO Bank Polski |
Sberbank (Digitization Project) |
Sberbank (Cloud Project) |
The Very Group |
Virgin Experience Days |
EA Ireland |
Gousto |
Home Group |
Intuit QuickBooks |
eBay in partnership with Limitless |
NewDay |
Pure Planet |
Sberbank |
Severn Trent |
Tele2 Russia |
Ascensos |
Assurant and Teleperformance Bucharest |
Conectart and Rohlik |
HGS and Danone |
HGS and Post Office |
Xbox, Microsoft |
Sykes Enterprises and PlayStation |
Teleperformance Portugal and Wish |
TTEC & Volkswagen Group UK |
Webhelp and The Very Group |
Anana and Welsh Water |
Bank of Ireland and Pindrop |
Co-op and Genesys/IPI |
Hodge Bank and Genesys/IPI |
Hoist Finance |
Marks & Spencer |
Practice Plus Group |
Studio Retail and Genesys/IPI |
The Department of Information Technologies of Moscow (DIT) |
Versus Arthritis |
Operational Effectiveness Awards
Business Stream |
emovis Mersey |
ICON Communication Centres |
Microsoft |
Sitel |
Sykes Enterprises and PlayStation |
Telefónica Germany |
Webhelp and Sainsbury’s Bank |
CPM International |
FirstCare |
Monzo Bank London |
RCI Financial Services |
Sberbank |
Severn Trent |
Teleperformance France |
The Very Group & Webhelp |
Atos |
Conectart and Samsung |
CPM International and Harley Davidson |
Firstsource and E.ON |
Sensée and BUPA |
Sykes Enterprises and Samsung Italy |
Teleperformance Greece and Philips |
Teleperformance Denmark and Scandic Hotels |
Ascensos and Wickes |
ResQ and Vodafone UK |
Sitel and Virgin Media |
Sykes Enterprises and PlayStation |
Teleperformance Spain and Iberdrola |
Ventrica and the Royal Voluntary Service |
Webhelp and Sainsbury’s Bank |
Webhelp and The Very Group |
1st Central Insurance and Teleperformance UK |
Anana and Welsh Water |
Monzo Bank |
Sensée |
Sykes Enterprises |
Teleperformance Germany |
TTEC |
Webhelp |
Aegon/Atos |
Age Scotland |
Atos |
Co-op |
Home Group |
HSBC |
Millbrook Healthcare |
Pharmacy2U |
Pursuit Marketing and NHS Scotland |
Teleperformance Greece and Canon |
Ageas |
Ascensos |
Bupa |
esure |
Marks & Spencer |
NHS Business Services Authority |
Practice Plus Group |
Teleperformance Germany |
Teleperformance Portugal |
Webhelp |
Team Awards
Aegon |
Conectart and Samsung |
EA Ireland |
Ionos |
Monzo Bank Cardiff |
Redgate Software |
Teleperformance Finland and Vattenfall |
Teleperformance Portugal and Abercrombie & Fitch |
BGL Group |
EE |
HGS and The Money Advice & Pension Service |
PJSC VTB BANK |
Sberbank Omsk |
Shell Energy Retail |
Tele2 Russia |
The Very Group |
CPM International |
EA Ireland |
ICON Communication Centres |
Sberbank |
Tele2 Russia |
Teleperformance Greece |
Teleperformance Portugal |
Tesco Bank |
CPM International |
emovis Leeds |
NHS Business Services Authority |
Sitel |
Sykes Enterprises |
Tele2 Russia |
Teleperformance Portugal |
Teleperformance Spain |
BT Consumer |
EDF |
Fasthosts Internet |
Loop Customer Management and Yorkshire Water |
NHS Business Services Authority |
Origin Broadband |
Practice Plus Group |
Telefónica Germany |
Tesco |
Utility Warehouse |
Ageas |
Assurant |
AXA Global Healthcare |
BGL Group |
esure |
Hitachi Capital |
PKO Bank Polski |
Sberbank |
Tesco Bank |
The AA |
DriveTech |
Home Group |
ICON Communication Centres |
Microsoft |
TDCX Europe |
TTEC & Volkswagen Group UK |
Ubisoft |
WebBeds |
Webhelp |
Westminster City Council |
Customer Experience Awards
Alfabank |
EUIPO |
Ionos |
Noble Systems |
Sberbank |
Tele2 Russia |
Teleperformance Portugal |
The Very Group |
Business Stream |
emovis Mersey |
Ionos |
eBay in partnership with Limitless |
LiveWest |
Millbrook Healthcare |
ModSquad |
Tele2 Russia |
Aegon/Atos |
Bupa |
Fidelity International |
Hitachi Capital |
Paymentshield |
PJSC VTB BANK |
Sberbank |
Vitality |
Age Scotland |
Lancaster City Council |
Millbrook Healthcare |
NHS Business Services Authority |
Practice Plus Group |
Royal Borough of Kensington & Chelsea |
VIVID |
Westminster City Council |
Co-op |
Gousto |
Halfords |
Marks & Spencer |
N Brown |
Pharmacy2U |
Tesco |
Virgin Experience Days |
BT Consumer |
Content Guru |
Origin Broadband |
Shell Energy Retail |
So Energy |
Tele2 Russia |
Ubisoft |
Utility Warehouse |
Employee Experience Awards
Ageas |
CPM International |
DriveTech |
HSBC |
Sitel |
Teleperformance Greece |
Teleperformance Spain |
Webhelp |
Assurant |
BGL Group |
Brighton & Hove Albion Football Club |
Conectart |
Co-op |
emovis Mersey |
National Grid Metering |
Sberbank |
Teleperformance Greece |
Tesco Bank |
emovis Leeds |
HSBC |
Journeycall |
PJSC VTB BANK |
Sberbank |
Shell Energy Retail |
Sitel |
TTEC |
Atos |
Dorchester Collection |
emovis Leeds |
esure |
National Grid Metering |
PJSC VTB BANK |
TDCX Europe |
Teleperformance Portugal |
Contact Centre Awards
Aegon |
Dorchester Collection |
Royal Borough of Kensington & Chelsea |
Teleperformance Germany |
Teleperformance Sweden |
Teleperformance Portugal |
The Department of Information Technologies of Moscow (DIT) |
TTEC & Volkswagen Group UK |
Ascensos |
Conectart |
emovis Leeds |
Sensée |
Sitel Serbia |
Sitel and Waitrose |
Teleperformance Spain and Go Daddy |
Ventrica |
BT Dundee |
emovis Leeds |
Gousto |
Monzo Bank Cardiff |
National Grid Metering |
So Energy |
TDCX Europe |
WebBeds |
Ageas |
HSBC |
NHS Business Services Authority |
PJSC VTB BANK |
Sberbank Stavropol |
Tele2 Russia |
Tesco |
Vitality |
Shell Energy Retail |
Sitel |
Sykes Enterprises |
Teleperformance |
TTEC |
WebBeds |