The European Contact Centre and Customer Service Awards (ECCCSAs) are the largest and longest running awards in the customer contact industry.
Highly regarded for the integrity and credibility of the judging process, with high calibre judges that are handpicked for their experience and knowledge. These judges can recognise organisations that are leading the way in delivering exceptional service to customers.
These organisations value their people, continually innovate to improve the customer experience, and operate efficiently and effectively. And they could be anywhere in Europe.
It’s easy to take part with an online toolkit, webinar and hotline to help you. Winners get the recognition they deserve by celebrating their achievements at the prestigious awards evening hosted by Fiona Bruce.