About the ECCCSAs

The European Contact Centre and Customer Service Awards (ECCCSAs) are the largest and longest running awards in the customer contact industry.

Highly regarded for the integrity and credibility of the judging process, with high calibre judges that are handpicked for their experience and knowledge. These judges can recognise organisations that are leading the way in delivering exceptional service to customers.

These organisations value their people, continually innovate to improve the customer experience, and operate efficiently and effectively. And they could be anywhere in Europe.

Winners get the recognition they deserve by celebrating their achievements at the prestigious awards evening hosted by Fiona Bruce.

Book Tables

*Includes 3-course dinner and unlimited drinks all evening

Venue: Evolution, Battersea Park, London

Evolution, in London’s Battersea Park, will play host to the biggest awards evening in the customer contact industry in November.

Set in the heart of the UK’s capital, Evolution is renowned for hosting major events including the Team GB Ball, The Sports Industry Awards, The London Motor Show, Prestige London 2017 Luxury Without Limits and Hospitality Rocks.

Some previous winners


Media Partners